Google recently announced that users can now review others’ edits on a computer instead of only having this ability on mobile. In the past, I could see edits people made to a listing via Google Maps by pulling up the listing in question. It looked something like this (yes, those were real edits that a..
For those of you that haven’t heard, I recently decided to take the entrepreneur leap and open my own company. Sterling Sky Inc will be officially opening as of April 2017 with me (Joy Hawkins) as the sole owner. What will I be doing? Consulting. This has really been my passion over the last couple..
On January 13, 2017 fourteen locksmiths across the USA filed a lawsuit against Google, Yahoo, and Bing for flooding their search results with fake listings. The attorney defending them is Jeffrey Roberts in Palm Beach Gardens, FL. The lawsuit explains that these search engines are the primary avenue for consumers to seek locksmiths and together..
I was recently a part of a very lengthy thread on the Google My Business forum. The main question that was trying to be addressed in the thread was this: If I own a Service Area Business, which is not required by Google to have a staffed location, can I use a Virtual Office as..
Google’s Map Maker has often received bad press due to the amount of spam that originates from users of the product. In May of 2015, Map Maker was actually shut down to help prevent disasters like this one. So Google’s announcement that they’re shutting down Map Maker entirely in March of 2017 made a lot of people..
Earlier this year, Google started adding social media profile icons into the Knowledge Graph for local businesses. Previously, there was a feedback button you could select if the profiles they connected to your business were incorrect. It looks like Google has changed this recently so that now when you press the “Suggest an Edit” button,..
Previously, I wrote an article unveiling some of the most common myths I see in the Local SEO space. I thought I’d do a follow-up that specifically talked about the myths pertaining to citations that I commonly hear from both small business owners and SEOs alike.
I have just managed to find my first live example of the next step for the advanced verification beta test for locksmiths and plumbers in San Diego. We knew that these businesses had to pass advanced verification before November 10 or Google was going to be removing their listings. So now that we are past..
How significantly did the Possum update impact local search results in Google? In this article, I share data and insights from a study I did with BrightLocal, which compared local results before and after the update.
I often see new tactics that spammers use to get listings on Google Maps via Google My Business. This one is quite creative in comparison to previous ones I’ve looked at. Basically a company called “Presidential Election Survey, Inc” is calling around and claiming that they will give you $30 to answer some questions. However,..