I was recently a part of a very lengthy thread on the Google My Business forum. The main question that was trying to be addressed in the thread was this: If I own a Service Area Business, which is not required by Google to have a staffed location, can I use a Virtual Office as..
Google’s Map Maker has often received bad press due to the amount of spam that originates from users of the product. In May of 2015, Map Maker was actually shut down to help prevent disasters like this one. So Google’s announcement that they’re shutting down Map Maker entirely in March of 2017 made a lot of people..
Earlier this year, Google started adding social media profile icons into the Knowledge Graph for local businesses. Previously, there was a feedback button you could select if the profiles they connected to your business were incorrect. It looks like Google has changed this recently so that now when you press the “Suggest an Edit” button,..
I have just managed to find my first live example of the next step for the advanced verification beta test for locksmiths and plumbers in San Diego. We knew that these businesses had to pass advanced verification before November 10 or Google was going to be removing their listings. So now that we are past..
I often see new tactics that spammers use to get listings on Google Maps via Google My Business. This one is quite creative in comparison to previous ones I’ve looked at. Basically a company called “Presidential Election Survey, Inc” is calling around and claiming that they will give you $30 to answer some questions. However,..
Updated: September 7, 2016 – Duplicates in MapMaker should be reported, not deleted. Updated what to do with old practitioner listings. Updated: March 4, 2016 – Added process for marking an old location as moved. There are so many different scenarios that could exist in the Google My Business (GMB) world when it comes to..
Did you see some seriously crazy changes in the local search results last week (Sept 1)? In this article I go into my initial findings on what I think is going on with the Local 3-Pack and what types of results Google is filtering.
If you’re looking in your Google My Business dashboard and no longer seeing a call button, you’re not alone. There have been several reports in the last few months of the call feature not showing up and this weekend the direct link to phone support stopped working all together (as of 9/5/2016 it’s back up). Here..
Updated September 4, 2016 – Added points to check reviews on the listing & MapMaker history This is my official guide to help other users know how to get better at fighting spam that appears on Google Maps, Google MapMaker and within the 3-pack on Google search. It is no secret that spam is a..
Google My Business (GMB) has just released a new Maps View for the GMB dashboard which allows users to view all their locations on a map. To get to the view, you need to click the new “map” icon that shows up in the dashboard. This new view has 2 features that I particularly like…