Hey Google, If you’re reading this, you already know that fake reviews on Google have been a hot topic lately — and it appears the problem is getting a lot worse, resulting in a huge headache for small business owners. Rather than outlining all the issues and turning this post into a huge rant, I..
Earlier this year, Google started adding social media profile icons into the Knowledge Graph for local businesses. Previously, there was a feedback button you could select if the profiles they connected to your business were incorrect. It looks like Google has changed this recently so that now when you press the “Suggest an Edit” button,..
Previously, I wrote an article unveiling some of the most common myths I see in the Local SEO space. I thought I’d do a follow-up that specifically talked about the myths pertaining to citations that I commonly hear from both small business owners and SEOs alike.
How significantly did the Possum update impact local search results in Google? In this article, I share data and insights from a study I did with BrightLocal, which compared local results before and after the update.
I often see new tactics that spammers use to get listings on Google Maps via Google My Business. This one is quite creative in comparison to previous ones I’ve looked at. Basically a company called “Presidential Election Survey, Inc” is calling around and claiming that they will give you $30 to answer some questions. However,..
If you noticed a massive change in the local search results on September 1, 2016, you’re not alone. It’s probably the biggest change in Local I have seen since Pigeon in 2014. In this article I will dive into what I have found has changed as a result of the update.
Updated September 8, 2016 to include how to get the CID from MapMaker, Google Plus, and Google Maps for SAB A fellow Google My Business Top Contributor provided me with a tip today on how to find the CID number of a business listing on Google Maps. The CID number is good to know and document..
Did you see some seriously crazy changes in the local search results last week (Sept 1)? In this article I go into my initial findings on what I think is going on with the Local 3-Pack and what types of results Google is filtering.
If you’re looking in your Google My Business dashboard and no longer seeing a call button, you’re not alone. There have been several reports in the last few months of the call feature not showing up and this weekend the direct link to phone support stopped working all together (as of 9/5/2016 it’s back up). Here..
Google My Business (GMB) has just released a new Maps View for the GMB dashboard which allows users to view all their locations on a map. To get to the view, you need to click the new “map” icon that shows up in the dashboard. This new view has 2 features that I particularly like…