Due to how often I get this question, I’m creating a quick guide to explain how to delete a review you wrote for a business on Google or Google Maps. Search for the name of the business and click on the reviews. Your review should float to the top. Click on your username. This should..
We have seen a big increase lately in the amount of branded map pins that exist on Google Maps. I was told by several people that they were a part of Google’s local campaigns but didn’t see any mention of them in the help center and very little information on how you qualify for a local..
About a month ago, Google My Business support changed the process of how they handle practitioner listings. I did announce this to my local SEO training subscribers in May but also wanted to publish a public guide on it. Multi-Practitioner Businesses If a business has multiple practitioners and has a practitioner who no longer works for..
Updated: May 15, 2019 to include that GMB Insights doesn’t report on voice searches. Google My Business has just reformatted their Insights and a few things have changed. Here is what you need to know. How Customers Search for your Business This chart is only reporting on impressions (not clicks). Direct = People that are searching for your..
Updated April 26, 2019 – Updated to include the Redressal Form, updated screenshots, what to do when your Redressal Form is not acted on by Google. Plus we share our spam fighting sheet template for your swiping pleasure. This is my official guide to help other users know how to get better at fighting spam that..
We often get questions about how Google Search Console tracks activity from the local results. I’m hoping this article will provide some clarity on many questions I’ve been asked over the years about it. Search Console does report on activity from the local results and it is not automatically segmented. Organic traffic includes traffic from..
As someone who has been involved in editing on Google Maps for over a decade, I thought it was time to put some of the most-common myths to rest by laying out things that we have found are not commonly known about how edits work to listings on Google Maps. For clarity here, when..
Yesterday, Google updated the Google My Business guidelines and has new information for seasonal businesses. Previously they used to tell these business types to delete their hours during off-season months. Now it says they should contact GMB support to have their listing marked as temporarily closed. They added a note that clarifies the business can set their..
As of Monday of this week we started to see Google roll out the new Site Manager role that was first announced back in November of 2018. What is New? For several large chains, we are now seeing a new option in the Knowledge Panel that says “Manage this Listing”. These are showing up on..
Google My Business has just recently updated their guidelines to add more context around content that they don’t allow. The guidelines previously stated that “Content promoting and encouraging violence or terrorist activities” was not allowed but have now expanded on that and added the following to their guidelines: “We do not permit terrorist organizations..