Google My Business has a system in place for quality purposes that automatically filters out content that contains certain "trigger words". This is often referred to as the Google Nanny Bot and is designed to help filter out inappropriate content. …
Google My Business came out with the Google Business Profile Agency dashboard back in June of this year to help agencies better organize and manage a large number of listings. One of the challenges that agencies had when this first…
Colan Nielsen spotted this in one of our client's Google My Business dashboard today. Google is now allowing you to add a "Call Now" button as the call-to-action on a Google Post. Previously, it only allowed you to add a…
Google just added a paragraph under the GBP Business Description section in the Google My Business Guidelines that reads: Note: We do not allow content that contains private or confidential information such as personal financial information, government-issued IDs, contact information linked/associated…
Mordy Oberstein tweeted to me this morning about his observation that Mt Everest has been plagued with dozends of fake reviews. I think Google has a fake review problem when it comes to Earth's most famous landmarks. Here's one for…
Google has added a section to the guidelines that clarifies the policies for events on Google Maps. The guidelines state that events are subject to the following guidelines: Events should reflect the real world. That means they should be real,…
Google My Business just launched 2 new features in the GMB dashboard and just to keep us all on our toes, one only works in the new dashboard and the other only works on the GMB Classic dashboard ? Both these…
There are a ton of algorithm updates that happen regularly but not too many that have a moderate-to-high impact on local businesses and those of us that do Local SEO. The algorithm update that happened on March 9th was one that…
As someone who works regularly with small businesses, I am frequently asked: “Should I advertise on Yelp”? In this case study I show the cost per lead for this business who advertised on Yelp and how it compared with the AdWords…
Jan 8, 2018 Update: Google now clarifies that all reviews from competitors & employees are against guidelines. Before, it stated that posting negative content about a current/former employment experience wasn't allowed and on January 5 they removed the word "negative". Before,…
This year was exciting for me because I decided to launch a training guide for Local SEO that I spend time updating every month. When I started the project I knew it would be time consuming but didn't quite realize…
I stumbled across something this morning while checking up on a business that has been filtered due to the Possum algorithm update. It was one of those exciting moments in the life of an SEO when I saw the business…