Updated: November 12, 2018 to reflect that review gating is not a new policy that Google initiated in April 2018 and added examples of cases where Google acted on businesses that were review gating. When I saw the review guidelines change on April 12, 2018, I assumed that Google had updated their policies to indicate..
One of the most common reasons for Google My Business listings getting suspended is the fact that the address being used is not eligible for a listing according to the Google My Business Guidelines. For many industries like car dealers, retail, retaurants and hotels, it’s very clear that you’d only have a listing for your..
Google My Business has a system in place for quality purposes that automatically filters out content that contains certain “trigger words”. This is often referred to as the Google Nanny Bot and is designed to help filter out inappropriate content. There are a couple things you need to know about this filter: There only appears..
Google My Business came out with the Agency dashboard back in June of this year to help agencies better organize and manage a large number of listings. One of the challenges that agencies had when this first launched was how to get all the listings from dozens of separate accounts merged into one. Google just..
This is one of those times where I find it very exciting to be a business owner because it allows you to support causes and organizations that are doing great things in the world. Although most of my posts are related to SEO and marketing, I wanted to take 5 minutes to share a bit..
There are so many different scenarios that could exist in the Google My Business (GMB) world when it comes to duplicate listings. Why Should You Care About Duplicate Listings? Contrary to what you might have heard, duplicate listings are no longer “ranking killers”. They used to have a negative impact on ranking when I first..
Colan Nielsen spotted this in one of our client’s Google My Business dashboard today. Google is now allowing you to add a “Call Now” button as the call-to-action on a Google Post. Previously, it only allowed you to add a link to a page on your website. It currently defaults to the primary phone number..
Google just added a paragraph under the “Business Description” section in the Google My Business Guidelines that reads: Note: We do not allow content that contains private or confidential information such as personal financial information, government-issued IDs, contact information linked/associated with a name, sensitive records, images, transcripts or links that contain personal information. We also do..
Updated May 18, 2018 to remove Map Maker content and add the Get Five Stars Chrome extension A fellow Google My Business Top Contributor provided me with a tip today on how to find the CID number of a business listing on Google Maps. The CID number is good to know and document for any business..
Mordy Oberstein tweeted to me this morning about his observation that Mt Everest has been plagued with dozends of fake reviews. I think Google has a fake review problem when it comes to Earth’s most famous landmarks. Here’s one for Mt. Everest & despite some of these being hilarious, they are of course fake. Same..