In June 2018, Google announced the launch of a new agency dashboard for Google My Business, now called Google Business Profile Manager. The design of it is very similar to a My Client Center (MCC) in Google Ads. To sign…
Info Current As Of January 14, 2022 Jump To: Email, Social Media, Google Business Profile Forum, Contact Us Things go wrong, questions come up, and sometimes you just need help with your Google Business Profile (formerly Google My Business) account.…
On December 8th, one of our forum users asked about some serious differences they were seeing in the local pack results. The thread quickly started getting a lot of replies from users that were noticing similar patterns. Earlier today, Google…
If you are a business that is frustrated by Google not publishing your reviews, you are not alone. We are seeing more and more reports of businesses that are complaining about missing Google reviews or reviews not publishing when customers…
The Google Business Profile Forum is peer-supported and managed primarily by a group of Product Experts that have the ability to escalate issues and cases to Google. You can see a list of the current Product Experts here. It’s best to post…
When any small business hires a marketing company, they should be aiming to increase the number of leads they get. At Sterling Sky, we focus on reporting on leads, not ranking, so our monthly reporting for clients looks something like…