Over the last few years, I've been a bit obsessed with these ads in the local pack and have spent a lot of time testing and researching how they work. The 3-pack: That coveted spot desired by businesses everywhere, positioned…
One of the most common pain points for any small business owner is dealing with negative reviews. We are constantly flagging and reporting negative reviews for our clients that violate the review guidelines. However, Google doesn't always agree with our…
At the time of writing this, there are 3,956 categories for businesses in the USA inside the Google My Business dashboard. Google adds, removes, and modifies categories each month and the list varies from country to country. But what if…
When I was working on a project recently, I realized that the filename you use on an image that is uploaded to Google My Business stays in-tact. Meaning, when you download the image from the listing on Google, it keeps…
This article is part 4 of 9 from my LocalU presentation from March 2020. If you missed the event, the videos are available for purchase here. Duplicate listings are a problem that has always existed in the local search…
Back in November 2019, we noticed some extremely volatile local rankings for businesses all over the USA and Canada. Rankings were so choppy that we decided to label it as an algorithm update and called it Bedlam. We noticed the…
This article is part 3 of 9 from my LocalU presentation from March 2020. If you missed the event, the videos are available for purchase here. This is a question I see frequently in online forums and Facebook groups: …
This article is part 1 of 9 from my LocalU presentation from March 2020. If you missed the event, the videos are available for purchase here. The local filter has existed for a long time but became much more…
If you've worked in the Local Search industry for any length of time, you might be aware that the Google My Business support team appears to have their own language. The way we talk about features on Google and describe…
This tweet recently got a lot of attention from the Local SEO community because it implied that car dealerships were allowed listings for each brand. Hey there! Car dealerships are eligible to have a page for each brand at the…
A few years ago, I was part of a very lengthy thread on the Google My Business forum. The main question that was trying to be addressed in the thread was this: If I own a Service Area Business, which…
Updated February 13, 2020 This is my official guide to help other users know how to get better at fighting spam that appears on Google Maps and within the 3-pack on Google search. It is no secret that spam is…