Updated: May 15, 2019 to include that GMB Insights doesn’t report on voice searches. Google My Business has just reformatted their Insights and a few things have changed. Here is what you need to know. How Customers Search for your Business This chart is only reporting on impressions (not clicks). Direct = People that are searching for your..
Updated April 26, 2019 – Updated to include the Redressal Form, updated screenshots, what to do when your Redressal Form is not acted on by Google. Plus we share our spam fighting sheet template for your swiping pleasure. This is my official guide to help other users know how to get better at fighting spam that..
We often get questions about how Google Search Console tracks activity from the local results. I’m hoping this article will provide some clarity on many questions I’ve been asked over the years about it. Search Console does report on activity from the local results and it is not automatically segmented. Organic traffic includes traffic from..
As someone who has been involved in editing on Google Maps for over a decade, I thought it was time to put some of the most-common myths to rest by laying out things that we have found are not commonly known about how edits work to listings on Google Maps. For clarity here, when..
As internet marketers we spend so much time with Google that we often forget that their guidelines are just that. Their Guidelines. Take virtual offices for instance. The bane of every local search marketers existence. In the world of Google Maps virtual offices are banned in the same way that outside food and drinks are..
Yesterday, Google updated the Google My Business guidelines and has new information for seasonal businesses. Previously they used to tell these business types to delete their hours during off-season months. Now it says they should contact GMB support to have their listing marked as temporarily closed. They added a note that clarifies the business can set their..
As of Monday of this week we started to see Google roll out the new Site Manager role that was first announced back in November of 2018. What is New? For several large chains, we are now seeing a new option in the Knowledge Panel that says “Manage this Listing”. These are showing up on..
Google My Business has just recently updated their guidelines to add more context around content that they don’t allow. The guidelines previously stated that “Content promoting and encouraging violence or terrorist activities” was not allowed but have now expanded on that and added the following to their guidelines: “We do not permit terrorist organizations..
We were recently alerted on Twitter by Kerry that Google has added four VERY important words to the eligibility requirements around virtual offices on Google My Business and Google Maps. The four words are “BY YOUR BUSINESS STAFF” as in: If your business rents a temporary, “virtual” office at a different address from your primary..
Two Keywords, One City, 72 Postal Codes, Five Different Law Firms Earlier this year Juris Digital released a great case study on How Proximity Impacts Law Firm Rankings in Google’s Local Pack. This was one of the most insightful studies that came out in 2018 and totally changed how we analyzed our clients rankings moving forward…