Claire Carlile spotted smiley faces lending sentiment indicators to places labels in Google Reviews. Barry Schwartz covers the new feature on SERoundtable
Allie at Whitespark figured out that the featured reviews in GMB reflect the most popular places labels from reviews!
Updated on June 15, 2021 to include new Directions and Website Clicks breakdown. It looks like the Directions and Website Clicks metrics are now available in the GMB Insights Dashboard
Tim Capper spotted these average review bubbles showing on maps for review searches.
Claire Carlile showed a desktop notification of a GMB message coming through via GMB Messenger.
Officially launched back in November 2020 - Google has expanded the availability of its small business advisors program