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Recently, we encountered something rare—a home services business penalized by Google for purchasing links. This was surprising because, in all my years of working in SEO, I hadn’t seen a case like this in a long time. It sparked a deeper investigation, and in this article, I’ll share the fascinating insights we gathered from analyzing this case. If you’re running link-building campaigns or considering it, you’ll want to know what went wrong here to avoid making the same mistakes.
Manual penalties from Google have become increasingly rare. When I asked around, many SEOs and business owners said they hadn’t seen a penalty for links in years. But suddenly, earlier this year, Google began handing them out again—particularly around the time of the March Core Algorithm Update. This home services business was one of the unlucky ones.
So how bad does a link profile need to be to get penalized? The quick answer is: pretty freaking bad.
Here’s where things got interesting. When the business received its penalty in March, their rankings didn’t immediately drop. Typically, a manual penalty would send a site’s rankings plummeting, but that didn’t happen until the June Spam Update.

One of the most notable things about this case is that the links were initially working. The company’s rankings were improving steadily, despite the risky link-building strategy. However, the unnatural pattern in their referring domains—shooting up from 0 to 87 in a short time—was a red flag.
This business wasn’t using some shady, unknown service. They hired a well-known link-building company with a solid reputation. The takeaway here? Even reputable companies can use risky tactics. Just because a company is popular doesn’t mean their approach will keep you safe.
So what exactly got this business penalized? A few major factors stood out:

While penalties can be damaging, they aren’t always a death sentence. In this case, the business began recovering during the August core update. While we don’t know if they filed a disavow file or took other steps, it shows that recovery is possible.

In SEO, the long-term strategy is the winning strategy. Quick wins from buying links might seem tempting, but they come with serious risks. Even though this site didn’t seem to suffer much as a result of their actions, it doesn’t mean every story ends like this one.
Have you run into a manual penalty for links? If so, what did you see? We’d love to hear about it in the comments.
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