If you manage listings in Google My Business (GMB) you have likely seen the message inside GMB letting you know that some of your businesses data has been changed. This is what the message looks like in the main area of the GMB Dashboard. Once you click on “Review Updates” you will be taken to..
If I had to pick one misconception about Google My Business that has withstood the test of time, it’s the misconception, or rather myth, that the business owner who has claimed and verified the page is now the owner of that page. This is simply not the case. Joy touched on this recently in her Moz..
As of yesterday, it appears that Google is sending out e-mails to notify Google My Business (GMB) page managers when there is a suggested edit to their listing. Here’s what the e-mail looks like: Here’s the suggested edit inside of the GMB dashboard: From the e-mail Google gives you two options. You can either..
Google has been cranking out the updates this year for Local Search, and the latest thing to hit the SMB market is Google Posts. This new feature allows you to publish your events, products and services directly to Google Search (in the Knowledge Panel) and Maps.
June 27, 2017 Update: They called me again today from 440-209-5739 and have changed their messaging a bit. They now claim they work “with Google” and are saying the listing was “flagged” or “red flagged”. They couldn’t tell me who or what flagged my listing (probably because no such thing exists). They are also now..
Hey Google, If you’re reading this, you already know that fake reviews on Google have been a hot topic lately — and it appears the problem is getting a lot worse, resulting in a huge headache for small business owners. Rather than outlining all the issues and turning this post into a huge rant, I..
Google has been quietly rolling out new features and updates to Google My Business over the last several months, and I have compiled a list of these underreported changes.
Updated: May 3, 2017. Removed references to MapMaker and updated all the processes to reflect what to do on Google Maps. Stay tuned for a much more in-depth version of this to appear on Moz in a couple weeks. There are so many different scenarios that could exist in the Google My Business (GMB) world when..
A recent study released by Google claims that fewer than 0.5% of local searches lead to fake listings. But is this number misleading?
Since MapMaker has died, there appears to be no obvious way to see all the categories your competitors are targeting on their Google My Business listings. This is important to know to confirm if you have all the right categories on yours.