Google has been quietly rolling out new features and updates to Google My Business over the last several months, and I have compiled a list of these underreported changes.
Updated: May 3, 2017. Removed references to MapMaker and updated all the processes to reflect what to do on Google Maps. Stay tuned for a much more in-depth version of this to appear on Moz in a couple weeks. There are so many different scenarios that could exist in the Google My Business (GMB) world when..
A recent study released by Google claims that fewer than 0.5% of local searches lead to fake listings. But is this number misleading?
Since MapMaker has died, there appears to be no obvious way to see all the categories your competitors are targeting on their Google My Business listings. This is important to know to confirm if you have all the right categories on yours.
Updated April 11, 2017 – Updated strategies to remove references to MapMaker, how to check the status of an edit in Maps, how to report duplicates, how to get edits reviewed, and how to appeal a wrongful denial. This is my official guide to help other users know how to get better at fighting spam that..
Google recently announced that users can now review others’ edits on a computer instead of only having this ability on mobile. In the past, I could see edits people made to a listing via Google Maps by pulling up the listing in question. It looked something like this (yes, those were real edits that a..
On January 13, 2017 fourteen locksmiths across the USA filed a lawsuit against Google, Yahoo, and Bing for flooding their search results with fake listings. The attorney defending them is Jeffrey Roberts in Palm Beach Gardens, FL. The lawsuit explains that these search engines are the primary avenue for consumers to seek locksmiths and together..
I was recently a part of a very lengthy thread on the Google My Business forum. The main question that was trying to be addressed in the thread was this: If I own a Service Area Business, which is not required by Google to have a staffed location, can I use a Virtual Office as..
Google’s Map Maker has often received bad press due to the amount of spam that originates from users of the product. In May of 2015, Map Maker was actually shut down to help prevent disasters like this one. So Google’s announcement that they’re shutting down Map Maker entirely in March of 2017 made a lot of people..
Earlier this year, Google started adding social media profile icons into the Knowledge Graph for local businesses. Previously, there was a feedback button you could select if the profiles they connected to your business were incorrect. It looks like Google has changed this recently so that now when you press the “Suggest an Edit” button,..