As we continued our case study into reviews, the next item we analyzed was the Google review attributes. Google review attributes are a feature that allows consumers to leave a “critical” or “positive” thought about the business or service with…
In our last blog post, "Is Google Looking for Diversity in Reviews," we presented a case study about reviews and diversity in review scores. In that study, we concluded that Google is not holding one-star reviews at the top of…
A few weeks ago I was reviewing the knowledge panel (KP) of a dentist in NYC and discovered that a highly visible portion of the KP was now occupied by Zocdoc appointment links. Below is what I tweeted. https://twitter.com/ColanNielsen/status/1582739806206894080…
It makes sense to think that Google shows the most recent review at the top of a business' profile, right? Well, there is some truth to this, as recent reviews tend to show up higher for a longer amount of…
What does temporarily closed mean? The label temporarily closed in Google has been around for several years but is not a very utilized feature currently. It is meant to be used when your business is closing for an extended length…
You may be asking yourself, why are my Google Business Profile Posts getting rejected? Essentially, there are some caveats to be aware of when it comes to creating Google posts on your listing and things you can do which can…
In the 2021 Local Search Ranking Factors Study, there was a clear trend that stuck out. In the commentary, people listed spam-fighting as both an 'effective strategy' and a 'strategy that doesn't seem to work anymore'. Wait, what? It…
This article isn't specifically about Google Business Profile (GBP) suspensions. When a GBP vanishes, there is a good chance that it was suspended. If you want to confirm if that is the case, refer to our playbook for Google Business…
It’s that time of year again. Time to study for the 2022 Local SEO Blackbelt quiz. This is the fourth year in a row we have done a quiz and last year’s quiz had over 700 completions. Good luck! Looking…
Updated February 28, 2022 This is my official guide to help other users know how to get better at fighting spam that appears on Google Maps and within the 3-pack on Google search. It is no secret that spam is…
Jump to: Merge 2 Google Business Profile Listings, How To Video on Dealing with Duplicate Listings, Difference Between Merging & Moving, Duplicate GBP Listings, Help Video on Google Listing Flagged as a Duplicate, Contact Us Are you wondering if it's…
The Google Business Profile Forum is peer-supported and managed primarily by a group of Product Experts that have the ability to escalate issues and cases to Google. You can see a list of the current Product Experts here. It’s best to post…