As we near the end of our case study on reviews, this next bit of information is probably the most mind-blowing thing we have learned about reviews in the last decade. When someone is leaving you a review, they can…
Getting your Google Business Profile (GBP) or Google My Business (GMB) listing suspended can be frustrating because unlike many of the normal penalties Google gives out, with Google doesn't tell you what you did wrong. It’s also possible that Google…
The Google Business Profile Forum is peer-supported and managed primarily by a group of Product Experts that have the ability to escalate issues and cases to Google. You can see a list of the current Product Experts here. It’s best to post…
On December 8th, one of our forum users asked about some serious differences they were seeing in the local pack results. The thread quickly started getting a lot of replies from users that were noticing similar patterns. Earlier today, Google…
Those of us who work with local businesses know that strategies often always center around the business’ location. Our goal as marketers is to drive more customers into their stores, and those customers generally live within a small proximity around…
One of the most common reasons for Google My Business listings getting suspended is the fact that the address being used is not eligible for a listing according to the Google My Business Guidelines. For many industries like car dealers,…