June, 2019

Google My Business Changes How They Deal With Practitioner Listings

Google My Business support changed the process of how they handle retired or deceased practitioner listings.


[Bug] Website URLs in Google Maps

Clicking on websites in Google Maps is resulting in a redirect notice.


New Layout on Mobile for Branded Searches

When you do a branded search on mobile, Google has morphed the organic results into the Knowledge Panel.


Real-Time GMB Post Insights

Insights on GMB Posts will be in near real time in Google My Business. Real-time data for Posts lets you immediately see your posts and how they benefit your business.


June 2019 Core Algorithm Update

Google is releasing a broad update to their core algorithm that impacted both local and organic results.


Google Fully Rolls Out Q & A Auto-Suggest Answers

In April, Google rolled out a cool Business Profile (aka Knowledge Panel) feature that auto-suggested answers to new Google Q & A questions. Over the past week they have rolled out the feature to desktop browsers as well.

May, 2019

[Bug] Issues Adding Bulk Locations in Google My Business

Users that are bulk uploading listings are getting an error that says “You’ve exceeded the limit for the amount of locations you can upload in a single day. Try again later.”


Ads in the 3-Pack Now Showing a Black Label

Mobile results now show a black ad label including ads in the 3-pack.


You Can Now Order Online From Restaurants on Google My Business Using the Google Assistant

Users click on the “Order Online” button and then choose delivery or pick up. If they choose delivery, they select a provider and then menu items. Payment happens with the default credit card the user has set up in Google Pay.


New GMB Dashboard

Google is showing a new version of the Google My Business dashboard that highlights a G-Suite.


Google Maps Now Highlights Photos of Restaurants’ Most Popular Dishes

The new feature seems to scan reviews of the restaurant to find commonly-mentioned dish names, then adds photos included with those reviews to the Popular tab.

April, 2019

[Bug] GMB Insights Issue

There appear to be 2 issues impacting GMB Insights.  The first is showing a huge drop in Views in early April.  The second is showing no data from the last part of April to early May.


[Bug] POI Establishment Being Added as a Category in GMB

Tons of agencies are seeing this “category” added to their listing.  It appears to be an unintended bug.


[Bug] Google My Business Suspensions Are Causing Reviews to Vanish

Many Google My Business listings that are suspended and then reinstated are missing all their reviews. This isn’t intended and Google is aware of the issue but it appears that thusfar every business that has experienced it has yet to get their reviews back.


Google My Business Rolling Out Short Names

Google has started the rollout of “Short Names”; the ability of a business to create a custom, short URL that then can be used for easy access to their business profile on Google.


Google My Business Products Now Show on Desktop

The Google My Business product catalog (currently in Beta) is now showing up on Desktop as well as mobile.

March, 2019

Google My Business Adds Automatically Generated Posts Based on Reviews

More users are starting to see these posts showing up in the Google My Business dashboard that are automatically generated by Google and taken from positive reviews.


Google Launches a New Version of the Google My Business Help Forum

The Google My Business forum now has a new home.  The new version of the forum is integrated with the help center and has a much more mobile-friendly feel.


[Bug] Verification Issues

There’s a known issue that is preventing listings that were recently added to your Google My Business account, either through ownership transfers, or verification, to appear in your dashboard. Google’s team is aware of the issue and working on getting it resolved. If you’re still unable to find your listing after a week, please contact support.

March Core Algorithm Update

This algorithm update had some pretty big impacts on both organic and local results.  It was focused around quality and authority and had a lot of connections to the Medic update in August of 2018.


Google Removes Cities from Knowledge Panels for Service Area Businesses

Google has removed the data that would show up below the reviews in the Knowledge Panel that identified the physical city that a business is located in for service area business listings.


Google Launches Site Manager Role Functionality

For several large chains, we are now seeing a new option in the Knowledge Panel that says “Manage this Listing”.  These are showing up on listings that are already verified through Google My Business but this new functionality will let someone claim the listing and be given the Site Manager role.


Google Maps Adds New Events Feature

This feature is only available to a small number of users and allows you to add events directly to the Knowledge Panel for a business using the Google Maps app.

Google Updates the GMB Guidelines

Over the weekend, Google added a couple sentences to the GMB guidelines under the “Business description guidelines” clarifying that irrelevant content is not allowed to be posted.


[Bug] Issues Replying to Reviews

If you get an error message responding to reviews it could be due to this known technical issue that has been around for a while but appears to be growing in popularity.


Instagram Rolls Out In-App Local Business Profile Pages

Instagram rolls out in-app local business profile pages (address, hours, contact, website) with ability to claim and update profile.

February, 2019

Google Adds a New Way to Report Spam

Marrissa Nordahl from Google just posted an announcement that there is a new way for users to report offenders that are spamming on Google Maps/Google My Business.  You can now do so by filling in this form which will submit a report to the Google My Business team.


Google My Business Updates Guidelines on Content Related to Terrorism

Google My Business has just recently updated their guidelines to add more context around content that they don’t allow.


Search Console Adds Products Section

Google Search Console has quietly added a new section to the enhancements section of the tool set named “Products.” This section helps you see how well your product markup is performing in Google’s search results.


Yelp Adds License Verification

Yelp is now offering the option to verify your license and display it more prominently.

Google Starts Displaying Testimonials on GMB Websites

If you’re using a Google My Business website, Google appears to now be displaying testimonials on your site if you have good reviews.  Mike Blumenthal shared a link to see examples here.

Google Adds “Get in Line” Call-to-Action for Restaurants

Some restaurant local panels now display “Get in Line” call to action that can be used by users to get on a waiting list. The CTA seems to be available across all devices.


Google Testing Google Posts in the Local Finder

Dave DiGregorio noticed that Google is pulling in snippets from previous posts into the Knowledge Panel.  I have been unable to replicate it.


Google Confirms they are Consolidating to Canonicals in Search Console

On April 10, 2019 Google will be unifying data from January 2018 so that all data shows on the canonical URL.  For those of us in Local Search, this means we can’t use UTM parameters in Google My Business to segment traffic in Search Console.


[Bug] Google My Business Messaging Doesn’t Work With Location Groups

If you set up Messaging via the Google My Business app and your listing is connected to a Google My Business dashboard that utilizes location groups, your messages won’t arrive.

January, 2019

Social Icons are Back on Local Knowledge Panels

We’re seeing social media icons in Local Knowledge Panels for tons of small businesses.  It’s been a long time since we’ve seen these consistently on a large number of local businesses.


[Bug] Google My Business Photos

There is a known technical issue right now with Google My Business photos where users can see the photos they added in the dashboard but they are not publicly displaying on Maps. Google is aware and looking to resolve it.

“Profile” photos in Google My Business are now called “Logo”

What you previously uploaded as a “profile” photo in the Google My Business dashboard has been re-named to “Logo”.

[Bug] Google Wipes Service Menus From GMB Listings

Lots of people are reporting issues with Google removing the service menu from their GMB listing.


Spammers Add Future Opening Dates to Remove GMB Listings

Google has fixed this issue that was making it possible for spammers to completely remove verified listings by adding an opening date in the future.


GMB Updates Guidelines Regarding Virtual Offices

This update finally makes it explicitly clear that you must have your own staff to qualify for a GMB listing at a virtual office.


Massive Drops in Search Console for Sites Using UTM Codes in GMB

Something has changed where Search Console is not reporting on the UTM codes for impressions (they are still reporting for clicks) which is causing a huge drop in impressions for anyone utilizing UTM codes in Google My Business.

December, 2018

Yelp Has a Huge Algorithm Update Wiping Out Tons of Reviews

It’s hard to put a date on this since it started in November and continued into December.  Yelp updated their “recommendation software” which resulted in a lot of businesses losing reviews.


Over 3 Million Fake 4-Star Reviews Posted

I believe this is the largest fake review attack we have seen yet. Due to the massive amount of businesses it impacted, it deserves a spot on our timeline.


Google Rolls out “Sold Here” to Local Search Results

Google is now showing “sold here:” in the local results for product searches.

November, 2018

You Can Now Include Hashtags in Google Reviews

Google made it so that hashtags are clickable in the Google Maps app when they’re in reviews.


Google Launches a New Sign Up Process for Service Area Businesses

When you go to add a new listing to Google My Business, the second step now asks you if you want your business location to be visible on Google Maps.  If you select “no” it will un-associate your address with the listing.


Google Changes Communications Managers to Site Managers

Google is renaming the roll of Communications Managers to Site Managers.  This user type will be able to create & manage Google Posts, update business hours/address/phone number, and manage business attributes on the listing.

Google My Business App Gets Updated

Google launched a new version of the GMB app that includes a customer tab showing information about followers on Google Maps, a message tab for customer messaging & more.


Google Adds “See Other Locations” on Mobile

Previously this only showed up on the Google Maps app (near the bottom of the listing) but Google is expanding this to show up right below the address field on mobile browsers as well.

Google Adds a Follow Button on Google Maps

Google has added follow buttons to Google My Business listings on the Google Maps app on Android.  Once you follow a business, updates from them will show up in your “For You” tab.

October, 2018

Google Automatically Removes Addresses from Service Area Business Listings

If you run a service area business that had the address hidden, Google automatically deleted it from the Google My Business dashboard.  They also removed the option to target a radius around your business address.


[Bug] Images Are Missing in the Knowledge Panel

If you aren’t seeing images in the Knowledge Panel, it’s not just you.


Add a Listing With a Future Opening Date

Google announced that they’re allowing businesses to add listings for locations that are not open yet.


Reserve with Google Now Shows in the 3-Pack

There are now booking calls-to-action directly in the 3-pack for business listings that utilizing Reserve With Google.


Google Ads Automates Location Extensions

Previously a business owner had the option of connecting Google My Business with Google Ads.  According to this email, this process is going to be automatic as of October 22, 2018 which means a business has to opt out in order to keep their Google My Business listings from showing as Location Extensions on their ads.


Google My Business Adds Products [Beta]

This feature is currently in Beta but allows business owners to add a digital catalog for products that the business sells which can be organized by “collections”.


Google Rolling Out More Graphic-Heavy Local Finder Results

Google seems to be rolling out the image-heavy Local Finder results to more industries.


Google My Business Adds Branded Search Reporting to Insights

Google added a new metric in the local Insights report where you can see how many people search for your brands related to your company.

Google Announces They are Shutting Down Google Plus

The inevitable has finally occurred.  Google announced yesterday, “We are shutting down Google+ for consumers.”


Google My Business Launches a Migration Tool for the Agency Dashboard

Google My Business has just announced that they are launching a migration tool to help organization migrate existing GMB accounts.

September, 2018

Local Services Ads Add a Same-Day Service Option

As pointed out by Tom Waddington, some listings now allow you to add “Same-Day service” as an option in the Local Services Ads dashboard.

You can Now Manually Add the “Located In” Feature to a GMB Listing

Previously this could only be done by contacting Google My Business support.  Colan explains how there is a way now to edit the listing and add this information yourself.


Google Posts Move to the Bottom of the Knowledge Panel

Mike Blumenthal and Ben Fisher alerted me that they are noticing Google Posts are now showing up at the bottom of the Knowledge Panel.


Advanced Verification Launches in Canada

Locksmiths in Canada are now required to pass Advanced Verification to run ads.  This is the first time Advanced Verification has expanded outside the USA.

Google Posts Now Support 1500 Characters

Google Posts content went from 300 to a max of 1,500 characters.


Algorithm Update

This algorithm update seems to be tied to the Medic update in August.


Google My Business Review Replies are Editable from the Knowledge Panel

It’s now even easier to reply to reviews on Google My Business.  You can now reply directly from the Knowledge Panel.


September 8-11 Algorithm Update

On September 8-11, Google started rolling out another pretty significant algorithm update.  We’ve seen this as more of an “adjustment” to the Medic algorithm update that happened in August.  Mostly the same sites have been effected and we’re seeing this impacting both organic and the local search results.

August, 2018

Local Services Ad Unit Now Shows Prices

Google is now showing typical prices in the area for many common home services within the Local Service ad unit.


Google Adds the Veteran Led Attribute

Google has rolled out the “veteran led” attribute for business listings in Google My Business.

Product Posts Now Show in the Knowledge Panel

Google has added a “browse some featured items sold here” icon for businesses that are using product posts.


GMB Adds “Menu” and “Posts” Tab For Brand Searches on Mobile

Google is testing “Menu” and “Posts” Tabs directly in the local results on mobile for branded search terms like “State Farm Eugene”


Google Now Displays Pending Edits in Knowledge Panels

For quite some time Google has showed pending edits to a listing on the Google Maps app on mobile. Tom Waddington noticed yesterday that Google is now showing this on desktop as well.


Change to GMB Insights

Google just alerted us that they recently made a change to GMB Insights that allows Google to include more places where customers find you.


BBB Makes Big Change to Review Display

The BBB made a big change in the way that customer reviews were displayed on their profiles.  The review stars that display are now a reflection of the customer reviews instead of the previous composite score .


GMB Testing “View previous posts on Google”

Google is testing out a “View previous posts on Google” at the bottom of the local knowledge panel when a listing has no live Google Posts.


Facebook is Rolling Out Recommendations to Replace Reviews

Now, when you recommend a restaurant or local business to a friend, Facebook will encourage you to write a more robust version of that recommendation by requiring a minimum character count and letting you add photos. That will then be added as a review to that establishment’s Facebook page.


Visible Email Addresses of Other Managers in Google My Business

Ben Fisher noticed on Twitter that you can now see the email address of other owners and managers of a listing inside Google My Business.  To do this you need to hover over the name of the person and the email address will appear.


Core Algorithm Update

There was a big algorithm update on July 31-August 1 that is still rolling out.  We’re seeing some huge changes in both organic and local rankings.

July, 2018

Google My Business Websites are Upgraded to HTTPS

Existing and new GMB websites and custom Google domains that route to the GMB website will have the upgraded security of HTTPS.

Google Local Services Adds Highlights & Photos

Google Local Services added options in the dashboard to add highlights to your ads along with photos.

Google Now Shows Events on Search

Google has made it so that users in the USA searching for things like “events near me” will trigger a list of events in your area.


Google Adds “Businesses Like Yours are Posting”

Google is slowly adding in a section in the Google My Business dashboard that shows you some example posts from your competitors that are utilizing Google Posts.


Google Now Notifies You When New Listings Go Live

Provided you don’t have a bulk account or agency account, Google is now sending notifications when new listings go live on search.


[Bug] Insights Download Issue

There were many reports of locations missing in Google My Business Insights when people download insights in bulk. The issue was corrected July 26th for the regular dashboard but is still broken in the Agency dashboard.

Google Adds a “Call Button” to Google Posts

Google is now allowing you to add a “Call Now” button as the call-to-action on a Google Post.  Previously, it only allowed you to add a link to a page on your website.


Facebook Expands Options For Flagging Reviews

Facebook now has a new interface for flagging reviews.  Instead of just being able to report the review, you can now specify why it should be removed.


Google My Business “Queries” Are Added to Insights

Google has started to roll out a feature inside Google My Business Insights that tells you the top queries people used to find your business. This used to be in the dashboard back when Google Places existed.  Google has confirmed that this is not a test and will be rolling out to everyone soon.

June, 2018

[Bug] Google Posts Getting Rejected

There was a bug at the end of June that rejected Google Posts that weren’t violating any guidelines.  This has been corrected now.

GMB Launches Subjective Attributes in Insights

Google My Business launched a subjective attributes report inside the Insights section of Google My Business. These are attributes that Google relies on customers’ opinions for.


Google Launches Performance Cards in GMB Dashboard

Google adds a performance card to the homepage of the GMB dashboard that shows how many view, searches, and actions your business has received in the last 28 days (compared to the previous period).


Google Allows Brands to Claim their Knowledge Panel

Google has made it possible for brands to claim their knowledge panel.  I cannot help but notice that the photo they use shows it going to Google Posts and it makes me wonder if they’ll be integrating Google Posts for brands.


Google Clears Out Tracking Numbers in GMB

I heard lots of reports that Google switched out call tracking numbers on Google My Business listings.  So far, adding them back seems to have worked.


Google Adds Section About Confidential Information to the Google My Business Guidelines

Google updates the Google My Business guidelines and clarifies that sharing confidential information is not allowed.


Google Launches Attribute for Watching Sports

If you allow customers to watch sports at your business, Google has released a “good for watching sports” attribute.  In the Google My Business dashboard, some categories now have a “sports” attribute that they can select.  This shows as a icon on their About tab on mobile and Google says that the attribute will also be featured on the Overview tab (mobile only) for the month of the World Cup.  So far, I’m only seeing this for restaurants but it likely is available to a few other categories as well.




Google Stops Showing Local Results For Many Sex-Related Legal Queries

We don’t know the exact day in June that this happened but Google stopped showing local results for many criminal lawyers for queries related to sex crimes.


Google Now Emails You Confirmation For Flagging Reviews

When you flag a review inside the GMB dashboard, Google now emails you to confirm that they received your report.

Google My Business Launches a Dashboard for Agencies

Google announced that they launched the new agency dashboard.  Unfortunately, in order to set it up you need to have an email attached to your domain name that currently has no listings attached to it.

May, 2018

[Bug] GMB Edits Aren’t Working

There is a bug currently that is keeping edits in the Google My Business dashboard from publishing.  Although you see something updated in the dashboard, the live version of your listing is still wrong.

Google told me the bug should be fixed by June 4th.

Google Adds the Ability to Search for Keywords in Reviews

Google announced you can now search reviews on listings on the Google Maps app.


Google Removes Anonymous Reviews

If you noticed your review count drop recently, it’s likely due to Google no longer counting anonymous reviews.  This was an intended change and the reviews will not be coming back.


Google Sues Marketing Companies Scamming & Updates Terms for 3rd Parties

Well-Known scammers like Point Break Media & Beyond Menu are being targeted by Google as they work with the FTC to take legal action against companies that are misleading small businesses.  They also updated their policies for 3rd parties and have a form now to report violations.


Google My Business Launches Offer Posts

These have been in Beta for a while but as of today I’m seeing Offer posts on all my listings in Google My Business.

Google Now Emails Customers Review Responses

Google is now sending notifications (via email) when a business owner responds to a Google review.  They plan on releasing mobile push notifications later this year.




Google Posts Now Accept Videos

You can now add a video to Google Posts.  Google says in their help center:  We accept the following file formats for video: AVI, MP4, MOV, FLV, WMV, MPG, M4V, MKV, M2TS, and MTS. The maximum size for videos is 100 MB.

Google Adds a Clear Option for Attributes

Google added a “clear” option to attributes.  Rather than being forced to select ‘yes’ or ‘no’ for attributes offered by your business, the ‘clear’ option allows you to clear any value you previously provided for that attribute. Once an attribute value is cleared, any future Google Updates to that attribute will be considered a secondary update.


Google Announces Users Will Need to Pay for Maps API

This change is coming June 11th.  Google says “Beginning June 11, you’ll need a valid API key and a Google Cloud Platform billing account to access our core products. Once you enable billing, you will gain access to your $200 of free monthly usage to use for our Maps, Routes, and Places products. As your business grows or usage spikes, our plan will scale with you.”.  What does this mean for businesses?  If they are using a plugin on their website to generate a map of their location, this will likely stop working on June 11th.  If they are simply embedding a map straight from Google, this shouldn’t be impacted.


Google Announces They’re Launching a Google My Business Partners Program

To be alerted about when it launches, sign up here.

April, 2018

[Bug] Google Reviews Go Missing from Profiles

This bug is now resolved but lasted for several days where reviews that a user left were not visible on their profile.


Posts Move to the Top of the Knowledge Panel on Mobile

As first noticed by Andy Simpson, Google Posts were given more visibility due to Google moving them to the top of the Knowledge Panel on mobile devices.

Google Adds to Guidelines for Restricted Content

Google has updated the guidelines for restricted content such as alcohol, gambling & guns and added the following items:

> Content cannot feature calls to action.

> Clarified this applies to products and services that are subject to local legal regulations

> Clarified that images of menus are fine.

> Clarified that images where alcoholic beverages are present but not the main focus are also fine..

Bug: Review Notification Emails Broken

There is a bug with email notifications where clicking the “read review” button results in a 500 error and a blank screen.  One of the other Top Contributors has informed Google about it already.

Review gating is now against the google my business guidelines

Google has updated the review guidelines to clarify that review-gating is not allowed.  They added the following to their guidelines:

“Don’t discourage or prohibit negative reviews or selectively solicit positive reviews from customers.”


Google Updates the Guidelines for Events

Google has added a section to the guidelines that clarifies the policies for events on Google Maps.


Google My Business Adds Services Field

This is similar to the menu feature that was launched in February but now applies to businesses that offer services.  You can add the name of your service, description, and how much it costs.  It’s not available for all categories and is still rolling out so you will probably see it in some accounts and not others.


Bug: Delay in GMB Edits Being Published

There is a bug that’s causing a delay in edits from Google My Business from being published.  This means that content you add in the GMB dashboard doesn’t show up live in the search results right away as usual.  This is impacting Posts, Descriptions, & other fields.

March, 2018

Google My Business Adds the Business Description Field

Google has now rolled out the business description feature for Google My Business.


Google Starts Sending Email Notifications for Q&A

Google made an update to their notifications so that now businesses are notified via email when someone posts a question to their business listing.


Google Launches Product Posts

This new type of Google Post is designed to highlight your products and has its own tab on mobile.

Review Links Can No Longer Pre-Fill Five Stars

This tactic that used to allow you to send a link to customers that would have the 5-stars pre-filled no longer works.  Stan from Pleper confirmed that the links still direct users to the page where they can leave you a review but the 5-stars are not automatically filled in anymore.  This is a great change since this tactic violates Google’s guidelines and has been known to cause businesses using the tactic to lose reviews.

Google Launches Location Groups to the New GMB Dashboard

With this feature you can create a location group that groups together a bunch of locations that you can share easily.  This is a much easier alternative to business accounts.


Google Launches Secondary Updates to the Classic GMB Dashboard

Google announced yesterday that they have now split the “updates” to your listing so that you can view the more important updates separately.  Google has defined secondary updates as “non-sensitive” attributes that have been added when the listing owner has not added the value themselves.


Google Starts Removing Inactive G+ Local Pages

Google has started sending out emails to businesses that have not been active on Google Plus that state the pages will be removed if the business does not post something to the page within 30 days.  This is another step in the divorce of Google Plus and Google My Business.


Bug: User Contributions Disappeared

All reviews and Questions and Answers from users disappeared.  This is a known bug that was fixed the same day but we have observed that several user’s ability to publish edits was negatively affected as a result.

Changes to the Heatmap in GMB Insights

This update will better allow you to track which areas customers request all forms of directions from, at various zoom levels (post code, city, country). Direction requests from some post codes may appear as blank due to user privacy consideration but are included at the city level.


Algorithm Update

On March 14, 2018 there was a big shift in the search results (both organic and local) which was a tremor from the big update that happened March 9th.  A lot of the changes we saw on March 9 got refined.  In some cases unexplained losses from the 9th update got corrected.


Core Algorithm Update

There was an algorithm update that we’re just calling the “March 9th algorithm update” that impacted both organic and local ranking.


Bug: Google My Business Insights Issue

According to Google: Due to a logging bug, you may see a drop for customer actions and direction requests for March 6-12th. The bug has been fixed but will not be able to backfill this data.

Google Introduces a Women-Led Attribute You Can Add To Your GMB Listing

Google has added a “Women-Led” attribute to GMB in honor of 

February, 2018

Q&A is Now Visible on a User’s Profile

Google has added a tab for Q&A to a user’s public profile on maps.  This is only visible on the Google Maps app.


Google Adds in Top Questions from Customers for GMB Messaging

We noticed Google now has quick common questions from customers in the Messaging feature in Google My Business.  I’m waiting for feedback from Google on how this feature works.

Google Starts Showing Ads in the 3-Pack More Often

Previously we were only able to trigger 3-pack ads when the person was searching really close (proximity) to the location.  Now, we’re able to see them for businesses that are nowhere near us.

Google Adds Mall Directories to Shopping Malls Local Knowledge Panels.

On mobile devices, Google is now showing a directory tab on the Knowledge Panel for shopping malls that lists the stores inside the mall.


Restaurants Can Now Add Menu Items Directly in GMB

Now, in addition to using the GMB API or 3P menu service, listing owners will be able to showcase their menu directly on their Google listing for consumers on mobile by adding their own structured menu using the GMB Info tab.


Add an Opening Date in Google My Business

Google starts prompting businesses to add the date their business opened via the Google My Business dashboard in search.

January, 2018

Google Updated the Review Filter

This is a trend several of the Google My Business Top Contributors observed based on several threads where users lost their reviews due to the review filter that ran later in the fall of 2017 and then got them all back at the same time in January 2018.  

Driving Direction Requests by Zip Code in Google My Business

It’s now possible to see where your users got driving direction requests from all the way down to the zip code level.  Previously it showed the name of the city.


Google Posts Now appear on Google My Business Websites

If you have created a Google Website via your Google My Business listing, your Google Posts now appear live in your website.


Yelp Allows you to Add Users to Manage Your Business Account

You can now add other users to your listing without sharing your owner login.  


Google Updates the Review Guidelines

Google changed the wording to clarified that both positive and negative reviews from an employee or competitor are against the guidelines (before it just said negative was).


Videos Come to Google My Business

The option to upload videos to a Google My Business listing showed up in the Google My Business dashboard.