I often hear people in the Local SEO industry complain about Google My Business (GMB) phone support. I would sit there dreading the calls before I made them, knowing that I’d have to repeat myself several times, wait on hold, and possibly argue when given wrong information.
I have good news.
I haven’t used phone support in several weeks. Instead, I’m tweeting to @GoogleSmallBiz. Their response time is amazing (email to GMB now says to expect a 1-2 week delay) and the best part is you get to talk to a person in the USA.
If you haven’t tried it yet, I strongly recommend it. You’ll be breathing sighs of relief after you do.