Third Party Appointment Services Hijacking Google Local Business Profile Panels
Colan noticed a set of ZocDoc calls to action hijacking the GBP for a dentist that does not have a…
“Available Online” Filter Now On Google Mobile 3-pack
While doing queries on the Google Chrome browser on mobile - Colan Nielsen found a new "Available Online" filter that…
Google Adds More Reviews Guidelines
Colan received a notification that the "Prohibited User Content" page in the Maps Contributor Content Policy section of the Maps…
Google Guidelines Update RE: Discouraging or Prohibiting Negative Reviews
Google publishes updates to review guidelines, "Discouraging or prohibiting negative reviews, or selectively soliciting positive reviews from customers."
Google Adds Verbiage About Fixed Permanent Signage to GBP Support
Google just added this to the Guidelines: "Businesses showing their address on Google should maintain permanent fixed signage of their…
Incentivizing Removal of Negative Reviews Against Google Guidelines
Google just updated their review guidelines to indicate that rewarding someone for the removal of a negative review is also…
Google’s Helpful Content Update Finished Rolling Out
Google finishes up rolling out the announced Helpful Content Update on September 9 ,2022
Brand Display Name for Q&A Answers Seems to be Fixed
Bug where managers & owners of a GBP couldn't answer Q&A as the brand seems to be resolved. Tested as…
GBP Messaging Business Name Display Bug Fixed
The issue where an individuals name appears instead of the business name when replying to GBP messages appears to be…
Sub-Reviews: Google Local Reviews By Category & Attribute
Google is asking some Google Local Guides to leave sub-reviews about a single business listing. So Google might ask the…
COVID-related Health and Safety Attributes Removed from Google Business Profiles
Allie Margeson from Whitespark reports that Google has removed COVID attributes from front and back end of GBP
Review Verification Message Now Displaying on Google Nest Hub
Google displays a large warning on the Google nest hub about reviews that appears after clicking "about ratings"