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What to Do When Your Google Business Profile Pin is Moved — Without Getting Suspended
Earlier this year, something wild happened to one of our clients. Someone moved their Google Business Profile pin hours away from their actual office, and you can guess what happened next—their rankings completely tanked.
While that might sound extreme, this happens more often than you think. Many businesses get their Google Business Profile pins edited — sometimes by competitors, sometimes by mistake — and the results can be devastating if you don’t know how to handle it.
What Most Businesses Do Wrong
The natural response is to go into your business dashboard and move the pin back. The problem with that is moving your pin over a large distance can trigger a suspension.
Imagine: you try to fix your profile, only to see “Profile Suspended” on your screen. It’s frustrating, and it can cause weeks of lost traffic and business.
How to Fix an Incorrect Pin on a Google Business Profile
Instead of editing the pin in your dashboard, here’s what you should do:
- Pull up the listing on Google Maps. Use the ‘Suggest an Edit’ option to move the pin back to its correct location.
- Make sure you use a different Google account — not the one that manages the listing.
- If the edit doesn’t go through, contact Google Business Profile support directly.
Has this happened to you? Let us know about it in the comments.
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