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Do Pop-Ups Increase Conversions?

Pop-ups are annoying.

There, I said it.

But data doesn’t care if I find pop-ups irritating. And according to our actual, real-life numbers at Sterling Sky, those annoying little boxes are one of the biggest drivers of registrations on our website.


We added a pop-up to promote our free YouTube webinars. 

You’ve probably seen it if you’ve visited the Sterling Sky site lately. And you know what? It worked. Big time. It’s one of the top drivers to get people to sign up.

So yes, people might groan when it appears, but if what you’re offering is actually valuable, like free training or a downloadable guide, they’ll still click.

Here’s the thing that makes it work: it’s not just a pop-up screaming “BUY NOW” in 72-point Comic Sans. Ours simply invites people to sign up for something genuinely helpful. If you’ve got something similar like a free audit, webinar, ebook, or whatever, try adding a pop-up to your site and see what happens.

So if you’re currently avoiding pop-ups because you don’t want to “annoy” your visitors, here’s your permission slip to stop caring so much. If your offer is solid, people will engage. Even if the invite comes in the form of a small digital interruption.

And honestly, if a few pixels of disruption mean a major lift in your conversions, I say bring on the pop-up.

Joy Hawkins

Joy is the owner of the Local Search Forum, LocalU, and Sterling Sky, a Local SEO agency in Canada & the USA. She has been working in the industry since 2006, writes for publications such as Search Engine Land, and enjoys speaking regularly at marketing conferences such as MozCon, LocalU, Pubcon, SearchLove, and State of Search. You can find her on Twitter or volunteering as a Product Expert on the Google Business Profile Forum.

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