If you've worked in the Local Search industry for any length of time, you might be aware that the Google My Business support team appears to have their own language. The way we talk about features on Google and describe…
Did you know that in rare cases Google will remove the "write a review' feature from a Google listing? Recently, a user posted in the maps forum that they were unable to leave a review for a police station in…
If you want your clicks from Google My Business (GMB), website conversions and traffic to increase, adding GMB Products should not be on the top of your local SEO to-do list. In this post, we have extracted the data to…
This tweet recently got a lot of attention from the Local SEO community because it implied that car dealerships were allowed listings for each brand. Hey there! Car dealerships are eligible to have a page for each brand at the…
A few years ago, I was part of a very lengthy thread on the Google My Business forum. The main question that was trying to be addressed in the thread was this: If I own a Service Area Business, which…
Updated February 13, 2020 This is my official guide to help other users know how to get better at fighting spam that appears on Google Maps and within the 3-pack on Google search. It is no secret that spam is…
I have long found that the views metric inside Google My Business Insights ("Where customers view your business on Google") is one of the most misunderstood metrics in the local search industry. It also seems to be the one that…
A lot has changed with Google My Business since June 2019. Google has started to crack down on Google My Business (GMB) spam. While Google still has a long way to go, these new policy changes are having a major…
*Updated December 2019 to include another change to the wording used in the eligibility requirements that went live back in October 2019. We were recently alerted on Twitter by Kerry that Google has added four VERY important words to the…
**This is taken from my LocalU Presentation called "What Really Affects Local Rankings". Catch round 2 of this in Atlanta in March 2020 where I go through a whole new set of scenarios and questions to clarify what things impact…
Over the years Google My Business (GMB) support has evolved from being virtually non-existent to something that has become very useful for solving most types of GMB issues. Looking at the evolution of the ways that you can contact GMB…
About a month ago, Google My Business support changed the process of how they handle practitioner listings. I did announce this to my local SEO training subscribers in May but also wanted to publish a public guide on it. Multi-Practitioner Businesses…